Ir al contenido principal

New case of net neutrality. Verizon accused of intentionally slowing Netflix video streaming.

Cogent's CEO says Verizon has been slowing down its traffic on account of a recent deal with Netflix, which threatens Redbox.
By Open Source Community on Tue, 06/18/13 - 2:12pm.
In a user forum on Verizon's website, a couple users claim their Netflix instant streaming quality has been on the decline. Some claim to continue to experience problems even after contacting Verizon's customer service agents and working with them to resolve it.
One of the most frustrating parts, as relayed by the users in the forum, is that the users didn't change anything on their devices that would cause performance issues. But that doesn't mean Verizon didn't.
A recent GigaOm report discusses Verizon's "peering" practices, which involves the exchange of traffic between two bandwidth providers. When peering with bandwidth provider Cogent starts to reach capacity, Verizon reportedly isn't adding any ports to meet the demand, Cogent CEO Dave Schaffer told GigaOm.
"They are allowing the peer connections to degrade," Schaffer told GigaOm. "Today some of the ports are at 100 percent capacity."
Schaffer went on to explain that Verizon told Cogent that it hasn't been fully accommodating its traffic because some of it stems from a video content streaming provider, whose name Verizon apparently elected not to specify. Schaffer, in his interview with GigaOm, did specify that Netflix "has become a big partner" with Cogent.
Why would Verizon intentionally disrupt Netflix video streaming for its customers? Many are pointing to the fact that Verizon owns a 50% stake in Redbox, the video rental service that contributed to the demise of Blockbuster. If anything threatens the future of Redbox, whose business model requires customers to visit its vending machines to rent and return DVDs, its Netflix's instant streaming service, which delivers the same content directly to their screens.
The accusations are quite damning, but this isn't the first time ISPs have been accused of attempting to disrupt Netflix service in order to steal customers. 
However things progress from here - GigaOm reached out to Verizon for comment and received a highly edited declaration of Verizon's stellar customer service records - it's going to be difficult for anyone to stop Netflix. Data released last month by Sandvine estimated that Netflix accounts for 32.3% of peak-period web traffic in North America.
Redbox, meanwhile, showed signs of growth in its last quarterly report, increasing market share and raising its revenue by 1%. However, many analysts wrote this off as a last-minute spurt before Redbox suffers the same fate as Blockbuster at the hands of Netflix streaming.

Having problems with your Netflix? You can blame Verizon

Jun. 17, 2013 - 7:23 PM PDT
Verizon is locked in a head-butting battle with Cogent Communications, a large bandwidth provider. The cause for these issues: Netflix, one of Internet’s killer applications that has been growing its share of the network. Bad news for Verizon customers: Netflix may not work as well.
If you are trying to get Netflix and use Verizon’s broadband, then there is a good chance that your video performance is less than optimal. Some Verizon customers might even go as far as calling it a crappy Netflix experience. The reason: a behind-the-scenes power play between Verizon and Cogent Communications , one of the largest bandwidth providers. The head-butting between these two companies is over an arcane concept known as peering.
Peering is essentially an arrangement between two bandwidth providers where they send and receive traffic from each other for free. The logic is that the data sent from one network to another is reciprocated. Verizon runs one of the largest last mile networks and owns the descendants of MCI. Cogent is one of the largest bandwidth providers, and its network is spread across the globe in hundreds of cities.
Cogent and Verizon peer to each other at about ten locations and they exchange traffic through several ports. These ports typically send and receive data at speeds of around 10 gigabit per second. When the ports start to fill up (usually at 50 percent of their capacity), the internet companies add more ports. In this case, through, Verizon is allowing the ports that connect to Cogent to get crammed. ”They are allowing the peer connections to degrade,” said Dave Schaffer, chief executive officer of Cogent said in an interview. “Today some of the ports are at 100 percent capacity.”
“Think of it as the on-ramp to the freeway being log-jammed,” Shaffer said. And that means your Netflix content, especially content sent by Netflix’s content delivery network, slows down, and you get pixelated pictures and buffering.
While not naming Netflix directly, Verizon has indicated to Cogent that the reason behind its actions is that Cogent is moving traffic for a large video provider. Schaffer confirmed the Netflix is one of their largest customers. “Over the past year Netflix has become a big partner for us. This is a business model problem, not an engineering problem,” Schaffer said.
Our sources tell us that Netflix recently bought 2 Terabits of bandwidth capacity in part to get around such cramming that was happening in places where it sends traffic directly to certain internet service providers.
When we called Verizon about this story asking if Verizon was having a problem with Cogent over peering issues associated with Netflix, Verizon spokesman Bill Kula said he’d get back to us. A few minutes later he sent the following reply that didn’t answer our question:
Verizon operates one of America’s lowest-latency, highest capacity networks. The various classes of Internet speeds we offer are among the fastest in the nation. Time and again, customers rate us best in class in various reports and surveys. Our customers enjoy a consistently superior Internet experience because our networks can adapt and grow with their use.
Netflix has been growing like crazy and it now accounts for a whole lot of Internet traffic — almost one out of every 3 bits (32.3 percent) sent downstream to users in North America is Netflix traffic according to Sandvine, a company that makes traffic monitoring gear for ISPs. That’s a lot of congested ports.
Netflix’s growing popularity has made it a target of ISP (internet service providers) vitriol and anger, especially those who offer competitive services. Verizon, for instance owns 50 percent of Redbox, a video-over-the-Internet service that is competitive with Netflix. Time Warner Cable and Comcast are other large providers that has allowed degradation of the online video experience on its networks — after all the logic is that as people start to have a bad Netflix experience, they start to look for alternatives — perhaps the ISP’s own pay TV offering.
This isn’t the first application last mile network operators have tried to degrade — last year the wrath of the Baby Bells and cable companies fell on Megaupload, a file sharing company started by Kim Dotcom, Schaffer said. That too was one of the big bandwidth-hungry services popular with the end customers of the ISPs — actual consumers.


Entradas populares de este blog

La protección de datos personales y el riesgo de la ciberseguridad en los procesos de auditoría previa (“due diligence”) en las adquisiciones y fusiones de empresas (“M&A").

1.Introducción: En la actual economía digital, donde diferentes tipos de datos han pasado a ser el combustible del funcionamiento de gran cantidad de compañías, es necesario repensar los criterios de valuación para estos datos, más frente a las promesas de las fórmulas de Big Data[1] en cuanto a la obtención de ganancias considerables al involucrar metodologías con suma efectividad para la comercialización de productos y servicios a los clientes.
Ante lo cual cualquier comprador que no encare un adecuado procedimiento de due diligence previo a la adquisición de las compañías, y que necesariamente comprenda el análisis de la situación en que se encuentran los datos, afrontará serios riesgos legales y de negocios. El riesgo asociado a los datos en la compra de paquetes accionarios de compañías tiene un carácter novedoso, tan es así que hace diez años no se preveía.[2]Existe una tendencia cada vez más marcadas en las transacciones de fusiones y adquisiciones a abandonar la consideración d…

Con la sanción de la Ley 27.078 Argentina pasó a formar parte del reducido grupo de países que garantizan la neutralidad de red a través de una norma legal. Sin embargo el ente estatal creado y al cual se le transfiere toda la infraestructura estatal de telecomunicaciones no estaría alcanzado por dicha obligación.

La Ley 27.078, conocida como Argentina Digital, y que ha venido a modificar el marco legal aplicable no sólo a las telecomunicaciones sino a las industrias TICs, ha reconocido con rango legal a la neutralidad de red. 
La ley en cuestión ha merecido significativas críticas, aunque el reconocimiento legal de la neutralidad de red no ha sido objeto de casi ningún cuestionamiento. La efectiva implementación de la neutralidad dependerá del alcance que adopte la reglamentación de la ley a ser dictada por el Poder Ejecutivo o la AFTIC (flamante superente creado por la referida ley). 
El apoyo generalizado al tratamiento otorgado por la cuestionada ley a la neutralidad de red tal vez deba encontrarse en que se trata de una transcripción casi literal del proyecto de ley de neutralidad de red consensuado entre todas las fuerzas políticas en la Comisión de Sistemas, Medios y Libertad de Expresión del Senado luego de un año y medio de estudio y debate. 
Sin embargo existen diferencias entre los mism…

¿No es hora de empezar hablar de neutralidad de algoritmo?

Neutralidad de algoritmo como evolución de la neutralidad de red

Estados Unidos ha mantenido una intensa discusión regulatoria respecto a la conveniencia de regular aquellas prácticas de discriminación por los proveedores de acceso a Internet (ISP Internet Service Providers). Con el dictado de la regulación de Open Internet por la FCC en 2015 se evitó que los ISPs se convirtiesen en los porteros de Internet, al restringirles el poder de decidir a cuál contenido o aplicación los usuarios podían acceder. 
Esta contienda regulatoria de la neutralidad de red ocupó largos tomos de doctrina durante la presidencia de Obama, dictandose una regulación conocida como Open Internet permitiendo a los actuales gigantes en Internet, como Google, Facebook y Netflix, consolidarse en su posición de mercado sin depender del poder de los operadores incumbentes de telecomunicaciones, que le podían exigir el pago por la utilización de sus redes. 

Este año EEUU se encuentra en el proceso de revocación de regu…